Raunak Sarmacharya
Experience
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TELUS International
December 2023 — Present- Conducted comprehensive online research and data analysis to enhance the accuracy and relevance of digital map content, utilizing expert knowledge of Canadian geography and socio-cultural trends. This involved critical evaluation of data against rigorous guidelines, ensuring high-quality information for global users.
- Demonstrated proficiency in communication and analytical skills through diverse tasks, including mapping, news analysis, and relevance assessment, contributing to the project's long-term success while adhering to a flexible freelance schedule.
Freelance Web Developer
November 2022 — Present- Crafted and designed compelling websites for varied clients: "Raajbarir Khawa" restaurant, "Srijani Events" event management company, and "Kerry's Auto Repair" garage.
- Orchestrated responsive layouts, featuring an interactive menu for the restaurant and modern image scroll interactions for the event management site.
- Amplified user engagement by seamlessly integrating dynamic elements, such as a booking feature for the garage, resulting in elevated digital experiences for each business.
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Crossmark
January 2022 — November 2022- Diligently executed weekly retail merchandising tasks to fulfill execution objectives, ensuring high-quality performance in line with CROSSMARK's client and customer standards.
- Communicated seamlessly with store personnel to relay task details, sales activities, promotions, and client/sales plan objectives, fostering collaborative relationships to achieve successful outcomes.
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Club Demonstration Services
March 2019 — January 2022- Amplified product sales and brand awareness by executing dynamic product demonstrations, resulting in increased sales on the day of events as well as sustained growth over subsequent months.
- Provided exceptional customer service, fostering positive member interactions and effectively contributing to a team-oriented environment.
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Student Works
January 2019 — March 2019- Collaborated closely with homeowners to ensure precise understanding of their painting needs and preferences, resulting in successful project execution and high levels of client satisfaction.
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The Telegraph
September 2018 — January 2019- Demonstrated punctuality and reliability by consistently delivering newspapers to subscribers' doorsteps in a timely manner, contributing to a smooth distribution process and customer satisfaction.
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Walmart
October 2017 — September 2018- Provided customer service by efficiently processing transactions, addressing inquiries, and promoting relevant products, contributing to a positive shopping experience for customers and supporting overall store sales goals.